The State Committee for Urban Planning and Architecture has held an educating campaign on the introduction of the "one-window" electronic system, which facilitates obtaining construction and operation permits for facilities, with the participation of deputy heads of the executive power, chief architects, and businessmen of Yevlakh, Mingachevir, Aghdash, Barda, Geranboy, Naftalan, and Terter regions. At the event held in Yevlakh at the Heydar Aliyev Center, detailed information has been provided on the reforms performed by the Committee to facilitate the processing of permits according to the relevant Decree of the President of the Republic of Azerbaijan dated 12/28/2018, and on the "one-window" electronic system created in this connection. To the participants, the electronic system operating procedure has been explained and a video-roller on the mechanism of work demonstrated.

The "one-window" electronic portal aimed at minimizing communication between officials and owners, eliminating the time losses, and facilitating the use of the system was welcomed by the event participants with great interest. The operative and transparent approach to issuing the construction and operation permits for facilities received a positive assessment. Then, an exchange of views was held on various issues related to the portal.

Currently, construction permits for facilities and warehouse buildings with various parameters that do not require an examination according to Article 89 of the Code of Urban Planning and Construction, as well as operation permits can be obtained through the portal within 15 and 10 business days, respectively. Both types of permits for such construction objects are free and do not require any payments from customers.

The system launched in February last year, which at the initial stage has covered only Baku, now successfully operates in all regions.

In addition, from December last year, the portal also began issuing operation permits for the construction objects requiring examination.

Using the innovation, any system user may find out the cost of the inspection service related to the issuance of an operation permit for a construction object in the "calculator" section without entering his/her personal account. To do this, a zone is selected on the map posted in the system, the object’s area is specified, the coefficient is determined, and ultimately, the sum is calculated. The construction customers fill in an application form by downloading the documents required, after which an inspection is performed within 20 days. The system also allows parties to sign an electronic service agreement. Upon completion of the procedure, a permit document is also issued in electronic form. Since January, this service has been available in all regions, including Baku.

The Committee continues working on adding new services to improve the system. This year, through the "one-window" portal, it will also be possible to obtain construction permits for all types of facilities. To do this, cooperation is organized with the relevant local executive bodies and the required preparatory measures are being taken.

The Single Window electronic application system has been developed jointly by the State Committee for Urban Planning and Architecture and the State Agency for the Provision of Services to Citizens and Social Innovations under the President according to Decree of the President of the Republic of Azerbaijan No. 460 dated December 28, 2018 “"On simplification of the measures for the construction permit for facilities and operation permits for the building facilities". Over the past 2 years, Azerbaijan has moved from 102nd to 59th place on the Obtaining Building Permits index in the World Bank Doing Business Report.